Martin is Executive Chair at Catalyst Consulting Ltd working with blue chip global clients in the field of operational excellence. Prior to this he held a number of senior executive roles in British Telecom (BT). Martin is a recognised expert in quality, programme and project management, process improvement and advanced quality management techniques such as lean six sigma. He is a BQF (British Quality Foundation) certified lean six sigma master black belt and has trained and coached leaders at all levels around the world. He combines operational leadership with an engineering background, with the ability to work across all organisational functions to make change happen. He describes his personal crusade as ‘helping leaders to create brilliant organisations’. Although he can hold his own at the highest intellectual level, he certainly does not have his head in the clouds, preferring practical application and ‘making it happen’. He attributes this to his engineering professional training and grounding.
Martin’s early career was in operational and technical management roles focusing on large scale programme management in the telecommunications business.
Before he left BT in 2000, Martin headed up Quality for the group working directly with Divisional Managing Directors and their teams across the business on major change programmes.
A particular strength is his ability to connect ideas, people, and systems together to bring about change. He is an excellent team builder and workshop facilitator.
Martin is a regular conference speaker with a positive, motivational and entertaining style often using props on stage to bring his subject to life.
Martin’s knowledge and experience of management tools and techniques is unusually wide, from strategy formulation and execution, through scorecards, policy deployment, programme management, process management, change management, risk mitigation, cost analysis, six sigma, lean, and agile. He is the author / co-author of a number of publications including Lean Six Sigma for Dummies which is Wiley’s best seller on the subject with sales approaching 100,000 worldwide. More recently he co-authored ‘Lean Six Sigma for Leaders’ also published by Wiley with several case studies written by leaders in organisations that Martin has consulted in, including Barclays, Coopervision, and Ricoh.
He studied at the University of Liverpool and has an Hons degree in Electronic engineering, and a Postgraduate Diploma in Management. He is a member of the Institution of Engineering and Technology.