If you sometimes wish you could start with a ‘blank sheet of paper’ and develop a new product or service to excite and delight the customer, then our 3-Day LSS for Innovation and Design course is for you. It’s also for designing new processes, either because there isn’t one in place yet or because the existing process requires substantial improvement.
Perfect if you are designing a new product, service or process.
Learn how to get ahead in product, service and process innovation.
Learn how to get step-change rather than incremental improvement.
Become more effective in creating the future of your organisation.
Know when to apply key techniques to ensure the right approach is used.
Training That Suits You
Catalyst provides three types of training so you can choose the best solution to suit you and your company
Study the same content as our open classroom training at your own pace and time.
From £779 + VAT
Open Classroom Training
Join us at our Open Programme in London, Birmingham, Edinburgh and in partnership with The Manufacturing Institute – Trafford
£1475 + VAT per delegate
Delivered inside your company or at a venue of your choice worldwide.
Contact us for a quote
Make the Right Choice...
The course provides an overview of DMADV (the LSSID Framework) and why it makes the critical difference, Quality Function Deployment and the ‘House of Quality’, DMADV building on DMAIC, Linking DMADV with new product stage-gate processes.
Define – Project start up, Market and customer segmentation, the change management challenges of DMADV.
Measure – Voice of the Customer and Introduction to advanced VOC techniques, Quality Function Deployment (House of Quality 1), Benchmarking and setting design goals, Design scorecards, Defining the value proposition.
Analyse – Function and Functional Analysis, House of Quality 2, Creative Thinking, Concept development, testing and selection, Building the Design Elements, Simulation.
Design – Detailed Design planning, Lean design tools, Modelling and Introduction to Design of Experiments, assessing Design Capability, Robust Designs, Design Integration, Design Review, Risk Management.
Verify – Piloting and testing, Control Planning, Implementation and Handover to operations/BAU.
Testimonials and Reviews
Feedback is consistently excellent with delegates scoring an average of 9 (out of 10). We’ve been using the industry standard NPS to measure customer satisfaction for over 5 years.
Stephen WoodThorn Lighting
“Mark has a wealth of experience and expertise which is used to help delegates translate concepts to a business environment.”
Andrew Lofts, Business Excellence Director, Ricoh.
“Great balance between Show, Do and Review. Genuinely the most relevant and useful training course I’ve attended.”
Leon McMahon, Senior New Product Development Manager, Leaseplan.
“10/10. I have four projects in hand at different stages and I will utilise parts learnt in each project. A very practical and thought provoking course.”
Sue Knight, Roche Pharmaceuticals.
“Mark Jones’ knowledge on the subject matter is unquestionable and his teaching techniques are very good.”
Stephen Wood, Thorn Lighting.
“Very useful within the business to “sell” concepts to senior management.”
Simon Hoult, Coopervision.
How do I know this is the right course for me?
If you need to know how to rapidly design innovative new products or services which meet customer needs from the outset then this is the right programme for you. But do call us – we’d love to discuss!
Call today on +44 (0)845 345 2282 or drop us a line on email@example.com and we’ll call you back.
Are there any pre-requisites to the course?
You’ll need to have attended Yellow or Green Belt training before you can take this programme. If it’s an in-house programme, we can build this in.
How long do I have to complete a online course?
You will have online access for 12 months.
Do you offer discounts for groups?
Yes, we offer discounts for groups, please call us on +44 (0)845 345 2282 for further information or email us at firstname.lastname@example.org
Do I need a project to complete the course?
No. We do not require a project for training, though we strongly recommend that you accompany the coursework with a meaningful project.
A real-world project will significantly enhance the learning experience because you can use it to directly practice the concepts and tools as you complete the course. Successful project work is also required for any certification process.
What support do you offer to help me with the training?
Online delegates will be assigned one of our specialist trainers as your personal tutor. Classroom delegates will be able to seek advice from their trainer and we can also provide consulting support for your projects if required.
Do I receive a training certificate?
Yes, you’ll be issued with an e-certificate which you can add to your LinkedIn profile.
How many CPD points is the course worth?
Our Lean Six Sigma for Design course is equivalent to 40 CPD points.
Can I upgrade to other courses after completion?
You can upgrade to Black Belt or Master Black Belt following this programme – Design for Lean Six Sigma is an optional module for Black Belts but compulsory for Master Black Belts.