Lean Six Sigma for Innovation and Design
If you sometimes wish you could start with a ‘blank sheet of paper’ and develop a new product or service to excite and delight the customer, then our 3-Day Lean Six Sigma for Innovation and Design course is for you. It’s also for designing new processes, either because there isn’t one in place yet or because the existing process requires substantial improvement. Perfect if you are designing a new product, service or process.
As a Lean Six Sigma practitioner, are you finding that improving your existing products, processes and services is not sufficient to meet your goals? Are you frustrated with unsuccessful attempts to innovate brand new ways of doing things? Do you want to design new products or services quickly and right first time? Do you sometimes wish you could start with a ‘blank sheet of paper’ and develop a new concept that excited the customer, was ‘lean’ , flexible, responsive, and was defect free from day one?
This course builds on your existing knowledge of improvement and DMAIC methodology and provides an additional and complementary range of tools and techniques to support highly effective and rapid innovation.
The Curriculum is built around a case study and a variety of practical exercises to give participants real hands on experience in application of Lean-Six Sigma thinking and techniques to the challenges faced when innovation and design is required in your organisation.
Introduction & Overview
The importance of effective and rapid innovation to modern business and barriers to success, an overview of DMADV (the LSSID Framework) and why it makes the critical difference, Quality Function Deployment and the ‘House of Quality’, DMADV building on DMAIC, Linking DMADV with new product stage gate processes.
Project start up, Market and customer segmentation, the change management challenges of DMADV.
Voice of the Customer and Introduction to advanced VOC techniques, Quality Function Deployment (House of Quality 1), Benchmarking and setting design goals, Design scorecards, Defining the value proposition.
Function and Functional Analysis, House of Quality 2, Creative Thinking, Concept development, testing and selection, Building the Design Elements, Simulation.
Detailed Design planning, Lean design tools, Modelling and Introduction to Design of Experiments, assessing Design Capability, Robust Designs, Design Integration, Design Review, Risk Management.
Piloting and testing, Control Planning, Implementation and Handover to operations/BAU
- Empower yourself to be more effective in creating the future of your organisation
- When to apply DMADV versus the DMAIC process?
- Understand the DMADV process and the tools you can apply to your projects
- Design and tollgate reviews and how these reviews should be conducted and managed
So Why and How Does Lean Six Sigma Help? The Lean Six Sigma Innovation and Design Journey
- Provides a design methodology that integrates customer focus and structured tools with a systematic design process.
- A total design approach that maintains focus on the customer throughout the process
- Consider use of Tollgates and Design Reviews to assure appropriate governance of innovation development work
- Describe and practice an extended range of techniques to capture and analyse voice of customer
- Build “House of Quality” matrices, using Quality Function Deployment, through an extensive and detailed case study
How can I take this course?
- As a 3 day virtual programme within your company – configured to meet your needs and accommodate delegates from different time-zones where required
- As a physical classroom in-house programme over 3 days
- As a self-study online programme on our state-of-the-art Learning Management System – you will be assigned a personal tutor to support your learning
We do not require a project for training, though we strongly recommend that you accompany the coursework with a meaningful project. A real-world project will significantly enhance the learning experience because you can use it to directly practice the concepts and tools as you complete the course. Successful project work is also required for any certification process.
If you need to know how to rapidly design and innovative new products or services which meet customer needs from the outset then this is the right programme for you.
Delegates should have training/experience in Lean Six Sigma to a minimum Yellow Belt level.
Design for Six Sigma builds on your existing knowledge of improvement and DMAIC. It provides an additional and complementary range of tools and techniques to support highly effective and rapid innovation, including Quality Function Deployment (the House of Quality).
- Empower yourself to be more effective in creating the future of your organisation.
- When to apply DMADV versus the DMAIC process?
- Understand the DMADV process and the tools you can apply to your projects.
- Design and tollgate reviews and how these reviews should be conducted and managed.
On completion you’ll be issued with an e-certificate which you can add to your LinkedIn profile.
Our Lean Six Sigma for Design course is equivalent to 40 CPD points.
You can upgrade to Black Belt or Master Black Belt following this programme.
Online delegates will be assigned one of our specialist trainers as your personal tutor.
All physical and virtual classroom delegates receive:
- 12 months access to Catalyst’s online Business Improvement Zone – over 150 short videos recorded live in the classroom covering the entire course content
- Printed and pdf copies of the course slides
- The Lean Six Sigma Innovation and Design Pocket Guide
- Downloadable Tools and Templates
For more than 4 delegates attending the same programme this is the most cost effective option.
The programme can be delivered on-site or virtually.
The sessions will be bespoke, lively and interactive delivering a memorable learning experience for the delegates.
We will discuss your objectives prior to the delivery, and help you to plan the most effective delivery and support to your team of delegates.
This course is typically delivered over 3 full days, consecutively or spread out over half-days sessions. Whatever is most convenient to you!
- Introductions and Objectives
- Importance of Innovation and DMAIC vs DMADV?
- Change Management
- DEFINE: Segmenting Customers and Multi-Generation Planning
- MEASURE: VOC techniques and issues
- QFD, creating the ‘House of Quality’
- CTQs and rating needs, Competitive and Benchmark assessment
- Value Proposition and Design Scorecards
- ANALYSE: Functional Analysis, Transfer Functions and HOQ2
- Concept Development and Testing
- Design Elements and High Level Design
- Capability Evaluation, Modelling and Risk
- DESIGN: Detailed Design and Design of Experiments
- Design Integration and Pilot planning
- VERIFY: Piloting and Implementation
- Control, Process Management, Transition and Closing
Lean Six Sigma for Innovation and Design - Our Clients' View
Five Star Reviews
Stephen WoodThorn Lighting
Our clients tell us we are
We’ve been using the industry standard NPS to measure customer satisfaction for over 5 years. Feedback is consistently excellent with delegates scoring an average of 9 (out of 10).