Change Management for Lean six Sigma Logo

Facilitating and Leading Change


Programme Overview

This three-day course will enable you to be an effective manager of change and achieve the full potential of your projects and programmes. When change management is done well, people feel engaged in the change process and work collectively towards a common objective, realising benefits and delivering results.

Self-Study Online

£500 (plus VAT)

Virtual Open Classroom

£946 (plus VAT)

Venue Open Classroom

£946 (plus VAT)

In-Company Training

Group Discount

Introducing the Change Management Programme

The Green Belt programme introduces the principles and basic tools of Change Management because Lean Six Sigma projects are Change projects – they change the way the process is currently performed and therefore change what the people working in and supporting the process do. The power of the DMAIC approach will overcome even problems which were previously thought to be beyond resolution but in many environments getting people to buy in to the new way can be a considerable challenge. That slows down the delivery of the improvement and results in it not achieving its maximum potential. Sometimes it even fails.

The course will help enable you to be an effective manager of change and achieve the full potential of your project. When change management is done well, people feel engaged in the change process and work collectively towards a common objective, realising benefits and delivering results.

 

This course provides you with a unique combination of change tools and skills targeted at Lean Six Sigma practitioners. The course teaches you to:

  • Understand how change happens in organisations.
  • Understand the culture of your organisation and how you need to manage change within this context.
  • Understand your role as a change agent.
  • Understand your preferred styles and be able to use appropriate interpersonal skills to engage with, influence and help others to accept change.
  • Practice how to overcome resistance to change from others in a safe environment.
  • Lead change, facilitating and maximising the effectiveness of your project team.
  • Deploy a comprehensive Change Management toolkit which enables you to win commitment to your project in a format that seamlessly integrates with the Lean Six Sigma DMAIC approach

Once you have completed the training you will receive a certificate of completion which you can add to your LinkedIn profile. Our Change Management course is equivalent to 40 CPD points.

Genuine stakeholder buy-in is critical to ensure that improvements are implemented smoothly and realise their maximum impact. If you recognise that you have stakeholder challenges in your business, then you should enrol on this course which provides the skills to influence and engage them. If you don’t perceive any stakeholder challenges, you should still attend! – you’ll learn how to become an even more successful change manager. Watch the testimonial videos.

Delegates will usually have completed Green Belt or Lean practitioner training before taking this course, however, we also often have delegates who are project managers without specific knowledge of lean or Lean Six Sigma.

The skills taught on this programme can be readily applied in your daily activities but applying them on a Green or Black Belt project will give you a great opportunity to practise the coursework. Many Lean Six Sigma projects, especially Black Belt projects require a significant degree of change management skill and effort.

  • You are a Lean Six Sigma Project Champion, Black Belt, Green Belt, Project Team Member, Lean Practitioner, Continuous Improvement Practitioner, Project Manager, Deployment Leader or Change Agent and you want to develop your knowledge and core skills to be an effective manager of change in your organisation
  • You would like a refresher as well as to learn additional tools on how to effectively win commitment to your project in a format that seamlessly integrates with the Lean Six Sigma DMAIC process
  • You would like to practice how to overcome resistance to change from others to implement your Lean, Lean Six Sigma or Continuous Improvement project in a safe environment
  • You would like learn how to apply in your workplace the key techniques of enhancing your communication with your project Stakeholders as well as to experiment with other approaches
  • You are from a service or manufacturing organisation.
  • You are seeking a highly participative programme that will provide you with a breakthrough approach to managing change to support the implementation of a Lean Six Sigma project.
  • You have begun your journey towards becoming a Black Belt or Green Belt and want to complement the application of the harder skills of Lean Six Sigma with the soft, people side of the toolkit in order to smooth the way to a successful completion of your improvement project

Having completed this course you may wish to upgrade to Black Belt or enrol in our Design for Lean Six Sigma programme. We also offer a development programme to enable you to become a leader of transformational change – please call us to arrange a call with one of our specialists.

This course provides you with a unique combination of change tools and skills targeted at Lean Six Sigma practitioners. The course teaches you to:

  • Understand how change happens in organisations
  • Understand the culture of your organisation and how you need to manage change within this context
  • Understand your role as a change agent
  • Understand your preferred styles and be able to use appropriate interpersonal skills to engage with, influence and help others to accept change

Outcomes for Your Business

Delegates are equipped with the knowledge and fundamental skills to be an effective manager of change in their organisation and thereby maximise the effectiveness and financial returns of improvement projects.

Outcomes for Your Personal Development

Following successful completion of this course, you will possess a comprehensive set of change management tools to enable you to effectively manage a Lean Six Sigma or Change Project and so contribute to career advancement opportunities.

Online delegates will be assigned one of our change management experts as your personal tutor and you will be able to email your coach for guidance as you work through the training programme. Classroom delegates are always welcome to call their trainer for advice on putting theory into practice.

All online delegates receive:

  • 12 months access to the video materials.
  • Three 1-to-1 coaching sessions (phone) with one of our change management specialists.
  • PDF copies of the slides used in the classroom.
  • Downloadable change management tools and templates.
  • Delegates will need to purchase a copy of the book Persuasion ISBN-13: 978-1292004495 which is widely available (approx. £10).

All classroom delegates receive:

  • 12 months access to Catalyst’s online Business Improvement Zone – over 60 short videos recorded live in the classroom covering the entire Managing Change course content
  • Printed and pdf copies of the course slides
  • The book “Persuasion – the art of influencing people” by James Borg.
  • The Managing Change Pocket Guide
  • Downloadable Change Management Tools and Templates

We are currently delivering all of our Open Programmes remotely.

See Virtual Open Classroom

Once restrictions are lifted we will be able to resume face-to-face delivery and provide training at our London, Birmingham and Edinburgh venues once again.

In-company classroom  

For more than 4 delegates attending the same programme this is the most cost effective option.

The programme can be delivered on-site or virtually.

The sessions will be bespoke, lively and interactive delivering a memorable learning experience for the delegates.

We will discuss your objectives prior to the delivery, and help you to plan the most effective delivery and support to your team of delegates.

This course is typically delivered over three days.

Consecutively or spread out over half-days sessions. Whatever is most convenient to you!

Contents

  • The case for Managing Change
  • J Kotter – 8 steps in Managing Change
  • The Elements of Change
  • How it fits with DMAIC
  • Profile of a Facilitative leader
  • Effective meetings
    • Team Roles
    • Role contracting
    • Team stages/GRIP
  • The Culture Web and States of Change
  • Creating a sense of urgency
    • Threats and opportunities matrix
    • 3Ds
  • Stakeholder Analysis
  • Resistance TPC
  • Force field
  • Understanding the change environment
    • Schein & Lewin’s States of Change
    • Kubler Ross Cycle
  • Visioning
  • Backward Visioning
  • More of/Less of
  • Communications Plan
  • Elevator Speech
  • Rapport/Body Language
  • Active Listening
  • Questioning
  • Self-awareness Emotional Intelligence
  • Preferred leadership styles
  • Managing conflict
  • Systems and Structures/Culture Web
  • Training & Development Planning
  • Coaching using the GROW model
  • Reward & Recognition Planning
  • Monitoring/ Culture Audit
  • Change Skills self-assessment
  • Preparing for re -entry action planning

Facilitating and Leading Change - Our Clients' View

Facilitating and Leading Change Testimonials

Steve Arkell, Skanska UK

Five Star Reviews

Trust-pilot

Facilitating and Leading Change Testimonials

Neil Watson, Seagate Technology.

Our clients tell us we are

Consistently Excellent!

We’ve been using the industry standard NPS to measure customer satisfaction for over 5 years. Feedback is consistently excellent with delegates scoring an average of 9 (out of 10).

Discover Our Facilitating and Leading Change Programme for Yourself

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Forthcoming Public Facilitating and Leading Change Events

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