Change Management for Lean six Sigma Logo

Facilitating and Leading Change

Programme Overview

This three-day course will enable you to be an effective manager of change and achieve the full potential of your projects and programmes.

Self-Study Online

£639 (plus VAT)

Virtual Open Classroom

£1208 (plus VAT)

In-Company Training

Group Discount

Introducing Facilitating and Leading Change

When change is implemented well, people feel engaged in the change process and work collectively towards a common objective, delivering results and realising benefits. Central to accomplishing this is being able to understand the behaviours and emotions that people experience when faced with any change, and have a positive impact on this.

This course will help enable you to be an effective facilitator and leader of change so that you achieve the full potential of the projects and programmes you lead and effectively influence the development of the continuous improvement culture and associated behaviours in your organisation on a daily basis.

This programme may be taken on its own, or as part of our Black Belt or Business Black Belt programmes.

At A Glance

Facilitating and Leading Change
Now Showing Facilitating and Leading Change – All delivery options
Price Self-Study Online £639 (plus VAT)
Virtual Open Classroom £1208 (plus VAT)
Venue Open Classroom £P.O.A. (plus VAT)
Duration 3 days
CPD Points 40
Accreditations TBA
Prerequisites None
Delivery Modes Self-Study Online, Virtual Open Classroom, Venue Open Classroom & In-Company
Delivered By Helen Smith, Melissa Wright, Angelique Macrez, Tamsin Taylor

About the Course

We strive to be flexible and adapt the course coverage to meet the needs of those attending – for example, with how much time we spend on particular areas. As a guide the following sets out the outline of the Facilitating and Leading Change course.

Our introduction sets the scene with understanding your context for change and your learning outcomes from the course:

  • VUCA Environment
  • The case for Managing Change
  • Change tools and Improvement matrix

We will discuss and practise some fundamental aspects of facilitation and leadership in the context of change, which is built upon as the course progresses:

  • Profile of a Facilitative Leader
  • Effective workshops
  • Rapport/ Body Language

The framework we use is an adapted version of Kotter’s change model to explore and practise various elements associated with leading and managing change. Please see the course contents  for full details.

Course Delivery

We will use a combination of:

  • Discussion and opportunity for people to input their own experiences of change
  • Exercises to practise some of the areas covered
  • Self-diagnostic questionnaires (we ask for these to be completed in advance)
  • Short videos to illustrate concepts

How can I take this course?

  • As an instructor-led course through our open programme or onsite in your company
  • Either of the above face to face or virtual classroom
  • As a video-based online self-study programme
  • Those who are Improvement Practitioners (perhaps through Continuous Improvement, Agile, Lean Six Sigma, Project Management, Deployment Lead or as a Change Agent) and wish to develop knowledge and core skills to be an effective workshop facilitator as well as effective influencer and manager of change in their organisation
  • Anyone seeking to refresh and develop their previous Change Management learning and acquire additional tools on how to effectively win and maintain commitment for initiatives in a way that seamlessly integrates with business change frameworks
  • People who would like to become proficient at maximising the productivity of the meetings, workshops and one-to-one interactions they lead
  • Individuals who would like to practise how to overcome resistance to change from others to implement initiatives and best practices in a safe environment
  • Those who want to learn how to apply the key techniques of enhancing their project communication with stakeholders in the workplace, as well as experiment with other approaches

This course provides you with a unique combination of tools, skills and applicable knowledge in the following areas:

  • Understand how change happens in organisations
  • Understand the culture of your organisation and how you need to manage change within this context
  • Understand you role as a change agent
  • Understand your preferred style and those of others. Build your ability to use appropriate interpersonal skills to engage with, influence and help others to accept change

Online delegates will be assigned one of our change management experts as your personal tutor and you will be able to email your coach for guidance as you work through the training programme. Classroom delegates are always welcome to call their trainer for advice on putting theory into practice.

All online delegates receive:

  • 12 months access to the video materials.
  • Three 1-to-1 coaching sessions (phone) with one of our change management specialists.
  • PDF copies of the slides used in the classroom.
  • Downloadable change management tools and templates.
  • Delegates will need to purchase a copy of the book Persuasion ISBN-13: 978-1292004495 which is widely available (approx. £10).

All attendees will receive:

  • 12 months access to Catalyst’s online Business Improvement Zone – over 100 short videos recorded live in the classroom covering the entire Facilitating and Leading Change course content
  • Printed and pdf copies of the course slides
  • The Managing Change Pocket Guide
  • Downloadable Leading and Facilitating Change Tools and Templates

In-company classroom  

For more than 4 delegates attending the same programme this is the most cost effective option.

The programme can be delivered on-site or virtually.

The sessions will be bespoke, lively and interactive delivering a memorable learning experience for the delegates.

We will discuss your objectives prior to the delivery, and help you to plan the most effective delivery and support to your team of delegates.

This course is typically delivered over three days.

Consecutively or spread out over half-days sessions. Whatever is most convenient to you!


  • Role Model Behaviours
  • Servant Leadership
  • Creating a sense of urgency
  • Culture diagnostics
  • The Golden Circle
  • Big Opportunity Statements
  • Stakeholder Identification
  • Team Roles/Stages
  • 5 Dysfunctions of a team
  • Visioning
  • Backward Visioning
  • Communications Plan
  • Learning Styles
  • Elevator Speech
  • Sources of Resistance
  • Fixed vs Growth Mindset
  • Transition Curve
  • Psychological Safety
  • Managing Conflict
  • Self-awareness and Emotional Intelligence
  • Preferred leadership styles
  • Coaching
  • Measuring and Rewarding Performance
  • Reflections

Towards the end of the course we will reflect on what we have covered, what you have taken from the 3-days and what you plan to put into action in the near future:

  • Learning Log
  • Action Planning for returning to the work place

Discover Our Facilitating and Leading Change Programme for Yourself

Download Our Course Brochure

Download Our Course Schedule

Facilitating and Leading Change - Our Clients' View

Facilitating and Leading Change Testimonials

Steve Arkell, Skanska UK

Five Star Reviews


Facilitating and Leading Change Testimonials

Neil Watson, Seagate Technology.

Our clients tell us we are

Consistently Excellent!

We’ve been using the industry standard NPS to measure customer satisfaction for over 5 years. Feedback is consistently excellent with delegates scoring an average of 9 (out of 10).

Forthcoming Public Facilitating and Leading Change Events

To book your place on one of our Facilitating and Leading Change public training events just select from these dates:

If your company has an account with us or you do not wish to purchase online using a credit card then please contact us to make your booking.

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