Technology Enabled Continuous Improvement

Programme Overview

A one-day intensive programme designed to help Continuous Improvement practitioners, and others involved in process improvement, understand when, where and how robots can be employed to automate processes.

Virtual Open Classroom

£415 (plus VAT)

In-Company Training

Group Discount

The objective of this one-day programme is to show through practical application how state-of-the-art techniques in business process automation using Robotic Process Automation (“RPA”) can be applied.

This is a fast-moving field which has exploded in the last few years and is peppered with expensive and sometimes painful learning experiences for organisations carrying it out. This programme distils this experience into a digestible form and provides key learning to grasp the potential of these systems and how to apply them.

In typical Catalyst style, this practical course will enable delegates to consider how, when and where the application of RPA would be most relevant in their organisations. The course draws on several real-world case studies.

The course demonstrates how the application of CI tools is highly relevant in a robotic process environment.

At A Glance

Technology Enabled Continuous Improvement
Now Showing Technology Enabled Continuous Improvement – All delivery options
Price £415 + VAT
Duration 1 day
CPD Points 12
Accreditations BQF
Prerequisites None
Delivery Modes Virtual Open Classroom & In-Company
Delivered By Martin Brenig-Jones, Pete Marshall
  • You would like to learn about Robotic Process Automation (RPA), and how it fits with Lean /Lean Six Sigma and Change Management.
  • Your organisation is, or is planning to, implement Robotic Process Automation solutions; how do these work in practice with CI and in particular a process thinking perspective?
  • You want to understand the benefits of RPA, but also any pitfalls encountered in practice so you can avoid these issues in the first place.
  • You want to hear from an instructor with real-world expertise, a highly skilled and experienced practitioner, both in RPA and Lean/Lean Six Sigma.
  • You want to learn about Process Mining and how this can support/accelerate process improvement projects but also gain insight into how your automations are performing.
  • Gain a vital grounding in the principles and practice of RPA and how it can help your organisation become more efficient and effective.
  • Separate the reality from the hype by understanding where to apply this approach so that it makes sense and provides benefit, rather than making a process worse through unintended or unforeseen outcomes.
  • Be able to mitigate against some of the more common and expensive issues that can compromise your RPA programme.
  • Understand the connections between RPA and Continuous Improvement so efforts in both are aligned and mutually supported, delivering value that benefits the organisation and its customers.

This course is currently being run as a virtual classroom instructor led programme using Zoom with breakout rooms and other hands-on technology solutions for interactive exercises

Support Pack

Each delegate will receive:

    • A pdf copy of the training materials

We are currently delivering all of our Open Programmes remotely.

See Virtual Open Classroom

In-company classroom  

For more than 4 delegates attending the same programme this is the most cost effective option.

The programme can be delivered on-site or virtually.

The sessions will be bespoke, lively and interactive delivering a memorable learning experience for the delegates.

We will discuss your objectives prior to the delivery, and help you to plan the most effective delivery and support to your team of delegates.

This course is typically delivered over 1 day or spread  over 2 half-day sessions. Whatever is most convenient to you!


  • What is RPA and how does it work?
  • Typical use cases
  • Key trends for RPA
  • A high-level view of benefits and potential failure modes
  • Using elements from multiple applications: IBM Blueworks, Minitab, Celonis, Blue Prism
  • Background and Business case
  • What happened! The problem experienced
  • How it works and how it helps in understanding, analysing and optimising process flows
  • How process mining provides insight into the Case Study
  • The key actors in the scenario and the interactions between them
  • The As-is and To-Be processes developed by the automation programme
  • Review and discussion of the process data
  • Using Process to diagnose the situation
  • Using data visuals and summary charts to understand and communicate the causes
  • What was changed and what were the results
  • Recap, what have we seen?

Technology Enabled Continuous Improvement - Our Clients' View

Five Star Reviews


Our clients tell us we are

Consistently Excellent!

We’ve been using the industry standard NPS to measure customer satisfaction for over 5 years. Feedback is consistently excellent with delegates scoring an average of 9 (out of 10).

Discover Our Technology Enabled Continuous Improvement Programme for Yourself

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Forthcoming Technology Enabled Continuous Improvement Events

To book your place on one of our Technology Enabled Continuous Improvement public training events just select from these dates:

If your company has an account with us or you do not wish to purchase online using a credit card then please contact us to make your booking.

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