Key Learning Outcomes?
The programme provides a comprehensive understanding of the principles, concepts and origins of Lean Thinking and how they have evolved, including an awareness of the Toyota Way philosophy and principles. Importantly, the focus is on applying these techniques in both a service and manufacturing environment.
The online course content follows the structure of the ‘Go Lean’ book
‘Go Lean’ focuses on improving flow and reducing waste. It’s a practical guide showing you how to apply Lean Thinking to improve performance, especially in service and transactional processes.
This guide is written in the same style as one of John Morgan’s earlier books, ‘The Lean Six Sigma Improvement Journey’. Whilst it focuses on Lean, some Six Sigma tools and techniques are included, to provide appropriate rigour and ensure a systematic approach to improvement is followed.
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